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Lead Response System

Stop losing booked jobs to missed calls

Brand75 installs the call capture, missed call text back, and booking handoff that keeps a lead moving after the phone stops ringing. Built for owner led home service companies.

  • Entry offerDiagnostic $2,500 fixed, 100% credited only toward a qualifying Lead Response System implementation agreement signed within 60 calendar days of diagnostic delivery
  • BuildBuild from $9,500 fixed scope
  • SupportRecommended Managed Operations, post build support for this system: month to month, no minimum term
IllustrationSample screen
  1. After hours and overflow call capture.

    Calls that land while your crew is working get answered, so the caller does not move to the next name on the list.

  2. Missed call text back.

    A missed call gets a text back with a reply path, so the caller has a reason to stay in the conversation instead of dialing the next name on the list. The reply window is set with you during configuration and written into the acceptance criteria.

  3. Booking and dispatch handoff.

    The call becomes a scheduled job, and unusual calls go to a person you choose.

Illustration of the missed call to booking flow on a sample screen. Not a client account and not a live call.

The short answer

Brand75 installs five parts that work as one system: after hours and overflow call capture, missed call text back, intake and quote capture, booking and dispatch handoff, and review requests.

Diagnostic $2,500 fixed, 100% credited only toward a qualifying Lead Response System implementation agreement signed within 60 calendar days of diagnostic delivery. Build from $9,500 fixed scope. Recommended Managed Operations, post build support for this system: month to month, no minimum term.

This is built for owner led home service companies that already have demand. You are likely a fit if somebody has said out loud that a job was lost because nobody called back, and you already pay for a channel that brings calls in.

The leak

Where the jobs go

The call that rings while you are on a roof.

Nobody is free, the phone rolls to voicemail, and the caller tries the next company on the list.

The lead that lands at 9pm.

It sits until morning, and by then the job is scheduled with somebody else.

The follow up nobody owns.

Estimates go out and never get chased. Three weeks later the owner wonders what happened to that one.

The CRM nobody updates.

Job details live in a notebook, a phone, and a text thread, so nobody can see the pipeline.

Fit

Who this fits

This is built for owner led home service companies that already have demand. Generally $500K or more in annual revenue, and 40 to 50 or more inbound calls a month. HVAC, plumbing, electrical, roofing, garage door, appliance repair, landscaping, pool service, painting, handyman, pest control, restoration, and cleaning.

You are likely a fit if somebody has said out loud that a job was lost because nobody called back, and you already pay for a channel that brings calls in.

What gets installed

What Brand75 installs

Part 1

After hours and overflow call capture.

Calls that land while your crew is working get answered, so the caller does not move to the next name on the list.

Part 2

Missed call text back.

A missed call gets a text back with a reply path, so the caller has a reason to stay in the conversation instead of dialing the next name on the list. The reply window is set with you during configuration and written into the acceptance criteria.

Part 3

Intake and quote capture.

Job details land in one place, not a notebook.

Part 4

Booking and dispatch handoff.

The call becomes a scheduled job, and unusual calls go to a person you choose.

Part 5

Review requests.

The ask goes out after the job, without anyone remembering to send it.

The five parts work as one system on the tools you already use. Brand75 configures the pipeline, the intake questions, the calendar, and the handoff rules, then monitors them and fixes them when something breaks.

Pricing

Pricing

Published, not hidden. Most companies in this category make you book a call to hear a number. Here are all of them, in the order you would pay them.

Gate 1

Operations and AI Diagnostic

Workflow map, lead leak math on your own call logs, ranked opportunity list, and a written roadmap. The required first step for the Lead Response System.

Book the diagnostic

100% credited only toward a qualifying Lead Response System implementation agreement signed within 60 calendar days of diagnostic delivery.

$2,500 fixed
Gate 2

Lead Response System build

The five parts above, configured, tested against written acceptance criteria, and handed over with documentation.

Book the diagnostic

Build schedule quoted after the diagnostic rather than before it.

From $9,500 fixed scope
Gate 3

Managed Operations

Post build support for the Lead Response System. Monitoring, failure alerts, a monthly optimization session, a quarterly roadmap review, and an agreed block of improvements each month.

Ask about Managed Operations

Recommended structure: month to month, no minimum term.

Recommended $1,500 to $2,500 a month

Setting up the diagnostic is a decision, not a subscription. After the diagnostic you choose whether to continue.

The $2,500 diagnostic is the entry step for this system. Brand75's general AI consulting service is separate, with its own scope and its own pricing.

Managed Operations is post build support for this system. Ongoing Growth Support is a separate Brand75 service with a broader marketing and support scope, so it is not the same engagement under a different name.

The platform line

What SalesBridge is, and why it is a separate line

SalesBridge is the CRM and automation platform the system runs on. It captures each lead, fires the missed call text back, tracks the pipeline, and runs the reminders, follow up, and review requests.

Core is $397 a month. Pro is $797 a month, and Pro is what automation scope requires. It is billed separately so you always see what the software costs.

SalesBridge Core

$397 a month

pairs with website only scope

SalesBridge Pro

$797 a month

required for automation scope, which includes this system

The platform line is not the service. Brand75 configures your pipeline, intake questions, calendar, and dispatch rules, connects the tools you already pay for, monitors the live workflows, and keeps them working when a carrier or a vendor changes something. That work sits in the build and in Managed Operations, not in the software fee.

Verify before you pay

How you can check this before you pay

Three steps, in order.

1

A test call on your own line.

With your permission, Brand75 calls your main number during business hours and again after hours, lets it ring, and reports back with timestamps on what happened.

2

A leak map from your own call logs.

The diagnostic counts your missed calls, your unanswered calls, and your after hours calls across the last 90 days, then shows what the gap is worth at your average job value and close rate. Assumptions are printed next to the number.

3

Your own numbers, before and after.

After go live, Brand75 reports the same fields it measured at the start: missed call recovery, first response time, contact rate, booked jobs, show rate, and pipeline value where your data supports it.

Brand75 will not promise a revenue number before your baseline is measured, and nobody else can either. The measurement is what you get.

After you say yes

What happens after you say yes

  1. Diagnostic kickoff.

    Data request sent the same day, seven business days to gather, then a 90 minute working session with the person who answers your phone.

  2. Written roadmap.

    Delivered in writing after the working session, with the leak math and the ranked fixes.

  3. Decision point.

    Build, a smaller step, or stop. Brand75 will say if the numbers do not support a build.

  4. Build.

    Fixed scope, acceptance criteria signed before work starts, and a build schedule quoted after the diagnostic rather than before it.

  5. Go live check.

    Each part tested against the acceptance criteria, including the handoff to a person.

  6. Managed Operations, if you choose it.

    Post build support for this system. Monitoring, monthly optimization, quarterly review.

  7. Ongoing registration and compliance upkeep

    for anything that sends a text.

FAQ

Frequently asked questions

What does the Lead Response System cost?

The diagnostic is $2,500 fixed and is the entry step for this system. It is 100% credited only toward a qualifying Lead Response System implementation agreement signed within 60 calendar days of diagnostic delivery. The build starts at $9,500 fixed scope. Managed Operations is post build support for this system, recommended at $1,500 to $2,500 a month. SalesBridge is separate at $397 or $797 a month depending on scope.

Is this the same as your AI consulting service?

No. The $2,500 diagnostic is the entry step for the Lead Response System and is scoped to it. Brand75's AI consulting service is separate and general, with its own scope and its own pricing. If general AI work is what you need, ask and Brand75 will point you to it.

How is Managed Operations different from Ongoing Growth Support?

Managed Operations is post build support for the Lead Response System: monitoring, fixes, and monthly improvement on the system Brand75 installed. Ongoing Growth Support is a separate Brand75 service with a broader marketing and support scope. They are two different engagements, not two names for one retainer.

Is the diagnostic really required?

Yes. It is the entry step for the Lead Response System, and the build needs your own numbers to know what to fix first and what to leave alone. The full $2,500 is 100% credited only toward a qualifying Lead Response System implementation agreement signed within 60 calendar days of diagnostic delivery, so the diagnostic is not extra money if you continue.

Do I have to sign a long contract?

The diagnostic is a one time fee. The build is fixed scope. Managed Operations is post build support for this system, recommended month to month with no minimum term. Brand75 would rather earn the next month than lock you into a year.

How fast does it go live?

The build starts once Brand75 has your data access and your carrier registration has cleared. A2P 10DLC carrier registration is a review process that Brand75 does not control, and the texting parts cannot send until it clears. The build schedule is quoted after the diagnostic rather than before it.

Will this replace my front desk?

No. It covers after hours and overflow, handles the repeatable parts, and hands unusual calls to a person you choose. Your team stays on the calls that need judgment and trust.

Will it work with my current CRM and phone system?

It depends on what you run. Brand75 reviews your systems in the diagnostic and tells you what connects, what needs a workaround, and what should stay manual. Data quality is checked against your own records at the same time, so any cleanup the build depends on is scoped from what that review finds rather than from a general estimate.

What if my call volume is low?

If you get fewer than about 40 inbound calls a month, or you are under roughly $400K in revenue, this is probably not the right spend. Brand75 will say so and point you to a smaller starting point or a free advising resource.

Do you guarantee results?

No. Nobody can guarantee a revenue number without your baseline. What Brand75 commits to is a measured baseline, a fixed scope build with written acceptance criteria, and the same numbers measured again after go live.

Why is SalesBridge separate?

Because it is software and the rest is work. The platform is $797 a month for automation scope, billed separately, so you always know what the software costs and what Brand75 does beyond it.

What is not included?

Additional channels beyond the five parts, new website pages, custom software development, paid ad management, and CRM cleanup beyond the agreed data request. Every exclusion is confirmed in writing before the build starts.

▲ Next step

Start with the diagnostic

One conversation. $2,500 fixed. Written deliverables after the working session. 100% credited only toward a qualifying Lead Response System implementation agreement signed within 60 calendar days of diagnostic delivery.