Privacy Policy

Brand75 ("we," "us," or "our") operates the website brand75.com and provides digital marketing, web design, SEO, and AI consulting services. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

Information you provide directly

• Name, email address, phone number, and business name when you submit a contact form or book a call
• Messages and communications you send to us
• Payment information when you purchase services (processed by our payment provider, not stored on our servers)

Information collected automatically

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookie data and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide requested services
• Send appointment confirmations and service-related communications
• Send marketing messages if you have opted in (you can opt out at any time)
• Improve our website and services
• Comply with legal obligations

3. SMS/Text Messaging (TCPA Compliance)

By providing your phone number and opting in to receive text messages from Brand75, you consent to receive recurring automated marketing and informational text messages at the phone number provided. This may include appointment reminders, follow-up messages, and promotional offers related to our services.

Key terms:

• Consent is not a condition of purchase. You do not need to agree to receive text messages to use our services.
• Message frequency varies. You may receive up to 10 messages per month.
• Message and data rates may apply depending on your carrier and plan.
• To opt out, reply STOP to any message. You will receive a confirmation and no further messages.
• For help, reply HELP or contact us at support@brand75.com.
• We do not share your phone number or SMS opt-in data with third parties for their marketing purposes. SMS opt-in consent is not shared with or sold to any third party.

Our SMS communications are sent through GoHighLevel, our CRM platform. Messages are sent from a dedicated business number. Standard carrier terms apply.

4. Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and analyze site traffic.

Types of cookies we use:

• Essential cookies: Required for basic site functionality. These cannot be disabled.
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics). These are only set with your consent.
• Marketing cookies: Used to deliver relevant ads and track campaign effectiveness. These are only set with your consent.

You can manage your cookie preferences using the cookie banner displayed when you first visit our site, or by adjusting your browser settings.

5. Third-Party Services

We use the following third-party services that may collect or process your data:

• GoHighLevel: CRM, form submissions, SMS messaging, and appointment scheduling
• Google Analytics: Website traffic analysis (with your consent)
• Netlify: Website hosting and form processing
• Google Workspace: Email communications
• Cloudflare: DNS and security services

Each of these services has its own privacy policy governing how they handle data. We encourage you to review their policies.

6. Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business (listed in Section 5)
• Legal authorities when required by law or to protect our rights
• Business successors in the event of a merger, acquisition, or asset sale

7. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy. Contact form submissions are retained for up to 24 months. You may request deletion at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent for SMS messaging (reply STOP)

To exercise any of these rights, contact us at support@brand75.com.

9. Security

We use industry-standard security measures to protect your information, including HTTPS encryption, secure hosting, and access controls. No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but take reasonable steps to protect your data.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Brand75
Email: support@brand75.com
Phone: (253) 893-4800
Olympia, WA

Governing Law: This Privacy Policy is governed by the laws of the State of Washington, United States.